Digital
Voice Information System (DVIS)
A
fully Automated Computerised
Telephone Answering Service.
It
is an automated information
service, responds when you
call any of the following
numbers. By calling the following
numbers, you can get information
about the Programmes offered
by the Institution, Students'
Results and Marks, Tuition
fees arrears, Examination
related enquiries along with
PCP dates, Venue and other
details - that too in Tamil,
English, Hindi and Telugu.
Apart from the above, it has
also got a Grievance Register
facility, where students can
record their Grievance for
about a minute and will be
answered by the Institution
later and the service is available
round the clock. For further
details refer Annexure - I.
Telephone Numbers:
STD
- 04144 - 237356, 237357,
237358, 237359, 239796, 239797,
239798, and 239799
Message Alert Service (MAS)
Message Alert Service introduced in this academic year (2008-2009) is a boon to distance learners. To make use of this service, students have to register their cell phone numbers with the D.D.E. server through SMS. Through this students will receive automated communications in the message format on their cell phones. This will make the students always feel online with the DDE activities getting information related to their programmes. For further details refer Annexure - II.
SHORT MESSAGE SERVICE (SMS)
A computerized Short Message Service (SMS) is introduced to reply students queries through cell phone message. This service will help the students to get the information regarding admission, lesson despatch, payment details, personal contact program details, examination results etc. by just sending messages to the cell phone number 9442551111. A computer server maintained in the DDE will send the reply messages to the students’ cell phone immediately. For further details refer Annexure – III.
Working days of the Directorate
The
office of the Directorate
of Distance Education at Annamalainagar
remains open on all days except
Saturdays, Sundays and Public
Holidays.
Office Hours
9.45
a.m. to 5.45 p.m. with half
an hour break for lunch between
1.00 and 2.00 p.m.
|
JURISDICTION
With
regard to any dispute arising
in all matters including admission,
returning of Original Certificates,
sending of lessons, Personal
Contact Programme, examinations,
remittance of fees, etc.,
only the Courts and Tribunals
having jurisdiction over Annamalainagar
and not over any other place,
shall have jurisdiction for
the purpose of filing a suit
or preferring complaint under
the Consumer Protection Act
or any other law for the time
being in force or taking any
legal proceeding against the
Directorate of Distance Education
or the Controller of Examinations
of Annamalai University.
The applicant
should sign a declaration
accordingly on the form of
Application submitted by him/her.
Admission
cannot be claimed as a matter
of right. The D.D.E. / Padmavani College of Arts and Science for women
or the Controller of Examinations
is not responsible for the
loss or delay in the delivery
of postal articles sent by
the D.D.E. or the Controller
of Examinations.
|
