For all enquiries and correspondence (except University Examinations) relating to twinning programme of Directorate of Distance Education, Annamalai University must be addressed to

Digital Voice Information System (DVIS)

    A fully Automated Computerised Telephone Answering Service has been installed in the Directorate of Distance Education and responds when you call any of the following numbers. By calling the following numbers, you can get information about the Programmes offered by the D.D.E., Students’ Results and Marks, Tuition fees arrears, Examination related enquiries along with PCP dates, Venue and other details – that too in Tamil, English, Hindi and Telugu. Apart from the above, it has also got a Grievance Register facility, where students can record their Grievance for about a minute which will be answered by the Institution later and the service is available round the clock. For further details refer Annexure - I.

Telephone Numbers:
    STD - 04144 - 237356, 237357, 237358, 237359, 239796, 239797, 239798, and 239799

Message Alert Service (MAS)
Message Alert Service introduced in this academic year (2008-2009) is a boon to distance learners. To make use of this service, students have to register their cell phone numbers with the D.D.E. server through SMS. Through this students will receive automated communications in the message format on their cell phones. This will make the students always feel online with the DDE activities getting information related to their programmes. For further details refer Annexure - II.

SHORT MESSAGE SERVICE (SMS)
A computerized Short Message Service (SMS) is introduced to reply students queries through cell phone message. This service will help the students to get the information regarding admission, lesson despatch, payment details, personal contact program details, examination results etc. by just sending messages to the cell phone number 9442551111. A computer server maintained in the DDE will send the reply messages to the students’ cell phone immediately. For further details refer Annexure – III.

Working days of the Directorate
    The office of the Directorate of Distance Education at Annamalainagar remains open on all days except Saturdays, Sundays and Public Holidays.

Office Hours
    9.45 a.m. to 5.45 p.m. with half an hour break for lunch between 1.00 and 2.00 p.m.