Digital Voice Information System(DVIS)
    A fully Automated Computerised Telephone Answering Service.

    It is an automated information service, responds when you call any of the following numbers. By calling the following numbers, you can get information about the Programmes offered by the Institution, Students' Results and Marks, Tuition fees arrears, Examination related enquiries along with PCP dates, Venue and other details - that too in Tamil, English, Hindi and Telugu. Apart from the above, it has also got a Grievance Register facility, where students can record their Grievance for about a minute and will be answered by the Institution later and the service is available round the clock. For further details refer Annexure-III.

Telephone Numbers
STD - 04144-237356, 237357, 237358, 237359,239796,239797, 239798 and 239799

Message Alert Service (MAS)
    Message Alert Service introduced in this academic year (2008-2009) is a boon to distance learners. To make use of this service, students have to register their cell phone numbers with the D.D.E. server through SMS. Through this students will receive automated communications in the message format on their cell phones. This will make the students always feel online with the DDE activities getting information related to their programmes. For further details refer Annexure - IV.

Short Message Service (SMS)
    A computerized Short Message Service (SMS) is introduced to reply students queries through cell phone message. This service will help the students to get the information regarding admission, lesson despatch, payment details, personal contact program details, examination results etc. by just sending messages to the cell phone number 9442551111. A computer server maintained in the DDE will send the reply messages to the students’ cell phone immediately. For further details refer Annexure–V.

Wide Area Network (WAN)
    Wide Area Network (WAN) connectivity has been established at all major study centres by the D.D.E.
The centralised Database will facilitate the collection of all the details pertaining to programmes offered, admissions, tuition fee, enrolment status, despatch of study materials, examination register number, venue, results and issue of certificates besides information related to PCP etc and students' grievance will get settled instantly.

Video Conferencing
    The Directorate of Distance Education has introduced Video Conferencing facility during the academic year 2011-12 for the benefit of students in New Delhi, Chennai and Annamalainagar. Personal Contact Programme and special lectures will be conducted for selected programmes through Video conferencing.