Working days of the Global Retail School Centres
Monday to Friday

Working days of the Directorate
The office of the Directorate of Distance Education at Annamalainagar remains open on all days except Saturdays, Sundays and Public Holidays.

Office Hours
9.45 a.m. to 5.45 p.m. with half an hour break for lunch
between 1.00 and 2.00 p.m.

A fully Automated Computerised Telephone Answering Service. It is an automated information service, responds when you call any of the following numbers. By calling the following numbers, you can get information about the Programmes offered by the Institution, Students Results and Marks, Tuition fees arrear, Examination related enquiries along with PCP dates, Venue and other
details that too in Tamil, English, Hindi and Telugu. Apart from the above, it has also got a Grievance Register facility, where students can record their Grievance for about a minute and will be answered by the Institution later and the service is available round the clock. For further details refer Annexure-II.

Telephone Numbers: STD– 04144– 237356, 237357, 237358, 237359, 239796, 239797, 239798 & 239799

Message Alert Service (MAS)
Message Alert Service introduced in the D.D.E. is a boon to distance learners. To make use of this service, students have to register their cell phone numbers with the D.D.E. server through SMS. Through this students will receive automated communications in the message format on their cell phones. This will make the students always feel online with the D.D.E. activities getting information related to their programmes. For further details refer Annexure-III.

Short Message Service (SMS)
A computerized Short Message Service (SMS) is introduced to reply students’ queries through cell phone message. This service will help the students to get the information regarding admission, lesson despatch, payments details, personal contact programme details, examination results, etc. by just sending messages to the cell phone number 9442551111. A computer server maintained in the DDE will send the reply messages to the students’ cell phone immediately. For further details refer (Annexure – IV).

Wide Area Network (WAN)
   Wide Area Network (WAN) connectivity has been established at all major study centres by the D.D.E.

   The centralised Database will facilitate the collection of all the details pertaining to programmes offered, admissions, tuition fee, enrolment status, despatch of study materials, examination register number, venue, results and issue of certificates besides information related to PCP etc and students' grievances will get settled instantly.

With regard to any dispute arising in all matters including admission, returning of Original Certificates, sending of lessons, Personal Contact Programme, examinations, remittance of fees, etc., only the Courts and Tribunals having jurisdiction over Annamalainagar and not over any other place, shall have jurisdiction for the purpose of filing a suit or preferring complaint under the Consumer Protection Act or any other law for the time being in force or taking any legal proceeding against the Directorate of Distance Education or the Controller of Examinations of Annamalai University.

The applicant should sign a declaration accordingly on the form of Application submitted by him/her.

Admission cannot be claimed as a matter of right. The D.D.E. or the Controller of Examinations is not responsible for the loss/delay in the delivery of postal articles sent by the D.D.E. or the Controller of Examinations.

SOME PRIVATE INSTITUTES/ INDIVIDUALS POSING AS OUR AGENTS ARE ALLEGEDLY COLLECTING FEES, ISSUING APPLICATION FORMS AND PROMISING ADMISSION AND PASS IN EXAMINATION, TO OUR PROGRAMMES. THE DIRECTORATE HAS AUTHORISED ONLY GLOBAL RETAIL SCHOOL, SCO 68- 69, SECTOR-8-C, MADHYA MARG, CHANDIGARH – 160 009 AND AUTHORISED ASSOCIATES OF GLOBAL RETAIL SCHOOL, CHANDIGARH TO ACT AS OUR COORDINATOR FOR TRAINING ALL THE DIPLOMA PROGRAMMES IN RETAIL MANAGEMENT, BEAUTY AND HAIR DESIGN, AIR HOSTESS TRAINING AND GROUND HANDLING, CERTIFICATE PROGRAMME IN GROOMING AND PERSONALITY DEVELOPMENT AND CERTIFICATE PROGRAMME IN ENGLISH COMMUNICATION SKILLS OFFERED THROUGH DDE OF OUR UNIVERSITY APART FROM GLOBAL RETAIL SCHOOL, CHANDIGARH AND THEIR ASSOCIATES THE DIRECTORATE HAS NO SUCH AGENTS AND TAKES NO RESPONSIBILITY FOR THEIR ACTIONS. THEREFORE, CANDIDATES ARE, ADVISED TO CONTACT OR CORRESPOND DIRECTLY WITH THE DIRECTORATE OR ITS STUDY CENTRES OR GLOBAL RETAIL SCHOOL CENTRES FOR DIPLOMA PROGRAMMES IN RETAIL MANAGEMENT, BEAUTY AND HAIR DESIGN, AIR HOSTESS TRAINING & GROUND HANDLING, CERTIFICATE PROGRAMME IN GROOMING AND PERSONALITY DEVELOPMENT AND CERTIFICATE PROGRAMME IN ENGLISH COMMUNICATION SKILLS ONLY.

THE CANDIDATES ARE ADVISED TO APPLY DIRECTLY TO THE DIRECTORATE OR CONTACT THE STUDY CENTRES OF GLOBAL RETAIL SCHOOL CENTRES INDIVIDUALLY FOR APPLICATION FORM AS WELL AS FOR ADMISSION APPLICATION FOR ADMISSION RECEIVED THROUGH TUTORIALS OR ANY OTHER AGENCY WILL BE SUMMARILY REJECTED.

CANDIDATES ARE ALSO WARNED NOT TO BECOME VICTIMS OF CHEATING AND EXPLOITATION BY BOGUS CLAIMANTS IN THIS REGARD.

GLOBAL RETAIL SCHOOL AND ITS ASSOCIATES HAVE BEEN AUTHORISED TO CONDUCT DIPLOMA PROGRAMMES IN RETAIL MANAGEMENT, BEAUTY AND HAIR DESIGN, AIR-HOSTESS TRAINING AND GROUND HANDLING, CERTIFICATE PROGRAMME IN GROOMING AND PERSONALITY DEVELOPMENT AND CERTIFICATE PROGRAMME IN ENGLISH COMMUNICATION SKILLS ON BEHALF
OF ANNAMALAI UNIVERSITY. APPLICATION FORMS FOR ADMISSION CAN ALSO BE HAD FROM THEM.

Further, if it becomes known at any time during the programmes of study that a student had applied for admission through tutorials or any other agency, his/her admission will be cancelled and the student will not be entitled for any relief whatsoever as against the Directorate of Distance Education, including refund of tuition fees.